
Phone
You can call the surgery on 01423 322309 between 8.30am and 6pm Monday to Friday, excluding bank holidays and days when we are closed for training.
When the surgery is closed, you can call 111.
Church Lane Surgery address
Church Lane Surgery
Church Lane
Boroughbridge
York
YO51 9BD
Branch Surgery address
Main Street
Helperby
York
YO61 2NS
Feedback
Please use the form below to send us feedback about your experience.
Complaints
If you have a complaint about the service you have received from the doctors or any of the staff working in this practice, please let us know. We operate a formal practice complaints procedure in line with the NHS complaints system. Please read through the procedure, download it here (DOCX, 31KB). You can download a form to complete here (DOCX, 35KB) or by collecting a copy from reception. If you require additional space, you are welcome to attach extra pages or submit your complaint in your own written format. Our complaints process meets the national NHS standards.
